Organizational behavior exists in all countries. The difference is that each country has its way of putting this into practice. Let's take Curacao as an example. It is no secret that customer service in curacao leaves a little to be desired. This type of behavior has to do with how organizational behavior is managed in companies.

The study of organizational behavior teaches us that a good leader must be able to motivate his subordinates. In this case, taking some restaurants and places that work with customer service here in curacao, one can conclude from their handling of different situations that they don’t have the motivation to work or that there is a lack of leadership in the company.

What can companies in Curacao do to improve this system? They should have better training to deal with different types of people, especially groups of employees who work in customer service. It is something that all companies should do to see improvements in this area.

Another way to improve the organizational system in companies or in this case in restaurants in Curacao is to improve the work culture. This is built by working on a better relationship with employees, giving them a purpose for which to work and opening the communication barrier, it would also be very helpful if meetings could be planned at least once a month to see how teamwork can be improved.

Organizational behavior is important because it is a process that is based on the study of the individual as a vital part of a structure and that their behavioral state will transcend in the production of the organization, therefore knowing it through organized methods will be efficient for the company’s